Series FAQs
What is a Series?
When you purchase a series you are prepaying for three massage sessions. Think of it like a punch card. You can reserve these appointments any time you wish with no scheduling requirements. Series never expire so you are able to use them at your own pace. This flexibility is great for people with unpredictable schedules.
What is the difference between a series and a membership?
The major difference between series and memberships is the commitment level.
With a series you have the flexibility to schedule your services when it is most convenient for you because there is no expiration date and no scheduling requirements.
A membership on the other hand, is committing to a routine of standing appointments.
What type of massage will I receive?
Massage sessions are fully customizable to fit your unique wellness goal. Wither you are looking to relax and destress, improve range of motion, enhance physical performance, rehabilitate an injury, or any other goal we can create the massage therapy plan to help you achieve it.
Series Never Expire
That's right! No expiration date means that you can invest in your well being without having to commit to a regular routine.
Series are Non-Transferable
This means the massage sessions that make up your series can not be shared. Series are designed to help YOU establish healthy habits in receiving regular massage therapy. Although sharing is caring, series are a place where you can be a little selfish.
*Side Note: Share the love of massage therapy by purchasing a gift certificate. For each new client you refer to Halcyon Massage Therapy you earn credit toward a complimentary gift.
Membership FAQs
What is a Membership?
When you purchase a membership you are committing to a standing appointment that is prepaid through your membership fee.
Reservations your massage appointments will be arranged when you establish your membership.
There are specific scheduling requirements depending on the type of membership you purchase which will help ensure you stay on track while working toward your wellness goal.
Committing to a membership is great for people with predictable schedules who can maintain the same appointment time for the length of their membership.
Differences between Memberships and Series
The major difference between membership and a series is the commitment level.
When you sign up for a membership you are committing to a routine of standing appointments. There are strict scheduling requirements that must be met in order to maintain your membership.
With a series on the other hand, you have the flexibility to schedule your services when it is most convenient for you because there are no scheduling requirements and no expiration date.
Memberships must be established in person
The best way to do this is to make a reservation for a single massage session of your choice.
When reviewing your appointment details be sure to include Membership Consultation
during the Add-ons section.
You can also write a Note for your session that you are interested in becoming a member and I will set aside time to work out all the details with you.
On the day of your visit we can establish the membership by reserving the future appointments and assigning your credit card information to your account for future billing.
What happens during a Membership consultation?
· Answer any questions you have about the differences between Series & Memberships
· Review the different types of Memberships to find the best fit for your wellness goals
· Review the conditions of the Membership
· Select dates/times for future standing appointments
· Finalize auto-billing credit card details
What type of massage will I receive?
Massage sessions are fully customizable to fit your unique wellness goal. Wither you are looking to relax and destress, improve range of motion, enhance physical performance, rehabilitate an injury, or any other goal we can create the massage therapy plan to help you achieve it.
Scheduling Requirements
All memberships require a commitment to a stranding appointment.
For example: 90 Minute Massage Session beginning at 10:00am every Friday
Weekly
Must schedule 1 massage session every week
Membership term: 1 month
Total massage sessions: 4
Bi-Weekly
Must schedule 1 massage session every other week
Membership term: 2 months
Total massage sessions: 4
Monthly
Must schedule 1 massage session every month
Membership term: 3 month
Total massage sessions: 3
How to select frequency of massage sessions
Determining your wellness goal will help you select the frequency of massage that is right for you.
Recover (Weekly) This one month commitment will give you weekly massage therapy sessions to kick start the rehabilitation process, and/or help alleviate chronic pain symptoms.
Improve(Bi-Weekly) This two month commitment will give you massage therapy sessions every other week to continue making progress toward lasting change in your muscle tissue.
Maintain (Monthly) This three month commitment will give you a massage therapy session each month to reinforce the healthy habits you have established and revitalize the wellbeing within.
Auto-Renewable
Auto-renewable means your membership will charge your preferred payment method for the length of the minimum commitment for your membership type.
If you would like your membership to continue beyond the minimum commitment you can make arrangements to extend your standing appointments indefinitely by authorizing a charge of your preferred payment method at the end of your membership cycle.
Un-used massage sessions do not roll over
When you sign up for a membership you are making a commitment to a pre-determined standing appointment.
Things happen, and scheduling conflicts occur. If it is a simple matter of adjusting an appointment time or date (within your membership agreement) that’s no problem.
If you are unable to meet the scheduling requirements of the membership you have selected you will loose your massage session.
Simply – it’s a use it or loose it situation
Purchasing additional massage sessions
There may be a time when you need a little additional care. That’s great and I’m happy to help. You can purchase additional sessions at the single session cost for your membership type.
Non-Transferable
This means the massage sessions that make up your membership can not be shared. Memberships are designed to help YOU establish healthy habits in receiving regular massage therapy. Although sharing is caring, memberships are a place where you can be a little selfish.
*Side Note: Share the love of massage therapy by purchasing a gift certificate. For each new client you refer to Halcyon Massage Therapy you earn credit toward a complimentary gift.